PLEASE FOLLOW THESE STEPS TO RETURN THE ITEMS THAT MEET THE RETURN POLICY WITHIN 24 Hours OF RECEIPT:
You can return the items that have been purchased online (at your own expense and in the original packaging) within 7 days after receipt.
To be eligible for an exchange, the item/s must be in the same condition when received, unworn, unused and in original packaging together with purchase receipt.
Additional to non-returnable items are Gift Cards and items purchased on sale.
The delivery cost to return an order will be at the customer’s expense. Please see COST CHART HERE
An Exchange/Refund will not be approved if:
Your order did not arrive due to factors within your control, example, Not answering during time of delivery, wrong contact or delivery address provided.
Sizing: We advise that you adhere to the size charts posted or if you have any size related questions, you may contact us before purchase and we will work with you to as to get correct measurements.
Items purchased on SALE are final and there will be no returns/exchanges.
Refunds
Absolutely NO CASH Refunds will be done. All refunds will be done via Bank Transfer ONLY. (5-7 Working Days)
All returns incur a restocking fee of 10%.
TO SCHEDULE AN EXCHANGE/RETURN, PLEASE FILL OUT THE FOLLOWING FORM: